Attention To Our Precious Guests:
Many thanks for your booking, when check in please bring your booking confirmation sheet, you need to pay all your room rental in advance.
Before you collect your luggage inside restricted area of the HK Airport, there are free telephone that you can use to call us, we can then direct you the easiest way to our guest house.
You can get the information from security post inside Chungking Mansion lobby. The security will help you to locate our guest house more easily.
Prevention for your loss of money, please don't show your booking sheet to any stranger approaching you in front of Chungking Mansion. They ( even though they are Indian guy or Chinese) might claim to be our staff and mislead you to other hostel, trying to get money from you. Our Chinese manager Simon, he will wait for you in the hostel & check in with you.
If you wish to re-schedule your booking, any arrival date or time changes or cancellation, please send e-mail to us before 48 hours of your booking. Phone call will not be acceptable. Otherwise the changes may not be available and 2 nights room rent will be charged as well as 10% handling charges..
When you make a booking, please select your arrival time carefully before confirm, please add 1 hr for transportation and if you arrival at 6pm please select 18:00 not 6:00. Please understand that the hostels have to allocate late check-out, early check-in, walk-in customers everyday, the veracious 'arrival time' help you and all guests to have the best arrangement. Thanks.
We welcome comments and advices given by our guests. We will take them seriously and try to improve our services in order to make every guest in our hostel happy.